I Asked Muse to Help Me Book My Holiday Travel. It Didn’t Fly Far.
“In all three cases, Muse felt less like a seamless assistant than a slow and superfluous middleman.”
What happened
A Gizmodo writer gave Meta's Muse assistant three errands: book a dinner within a budget, request airline refunds and find holiday flights. It reserved a restaurant priced above the budget he gave it, drafted refund emails to airlines that do not take refund requests by email, and could not get into the airline's website, so he finished all three himself.